I’m a professional remote UX and Service Designer based in Maryland. Adding value to business and people through human-centered research and strategic design is my specialty.

Strategic user experiences and thoughtful product design that achieves results.

Store Maintenance Mobile Software App

UX Research / Interface / Service Design

Store Maintenance Mobile Software App
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Asset Management Enterprise App

UX Research / Interface Design

Asset Management Enterprise App
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Real Estate Application Discovery

UX Research / Service Design

Real Estate Enterprise Application Discovery
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Adding Soon

Service Design Strategy & Research

Non-Governmental Organization Application
Coming Soon!
Adding Soon

Service Design Strategy & Research

Non-Governmental Organization Program
Coming Soon!
Adding Soon

Service Design Practice Creation

Service Design Course Creation / Teaching for IT
Coming Soon!
Customer Onboarding Service Software

UX Research / Interface Design

Customer Onboarding Service Software
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Website: NatureScapes Store

UX Research / Interface Design

eCommerce Customer Experience
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Website: NatureScapes Workshops and Tours

UX Research / Interface Design

Luxury World Travel Booking Website
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Email Marketing Design and Development

Email Marketing Design / Content

Email Series Customer Experience
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Website: SHIP of Frederick County

Interface Design / Dev

Community Volunteer Org Website
View Process & Results
Greeting Card Design

Design for Fun

Interactive Greeting Card Experience
View Personal Collection

My passion is designing for real people.

The best user experiences begin with discovery, research, and an intentional, results-driven strategy.

I’m always learning and giving back.

Jamie Umak - UX Certification Badge from Nielsen Norman Group
UX Certified through Nielsen Norman Group with UX Management Specialty

I love attending conferences and learning from others through one of the best UX training programs available.

Jamie Umak - UX Certification Badge from Nielsen Norman Group
Chapter Leader of Interaction Design Foundation Baltimore, MD

I manage the IxDF Baltimore group, mentor designers, and organize UX design meetups for 90+ members.

Start transforming your user experience and discover the magic of strategic design.

I’m always available for new opportunities, consulting, writing, mentoring, and conversation.

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