Every designer has a different career journey that’s taken them to where they are today. Today on the blog I thought it would be fun to go back in time and share my experience in becoming a designer. Whether it’s a professional meet-up, gathering, or... Continue
At the end of every year I always say that time flew by fast. Between making improvements to my website, building this blog, becoming group leader for my local Interaction Design Foundation chapter, and finishing the year by starting an exciting new career journey, 2018... Continue
In this blog, I’ll examine a few quick ways you can enhance your customer’s experience using live chat and use the information as one tool to improve your overall user experience while enhancing the customer journey. We’ve all experienced contacting customer service at one time... Continue
Being a UX designer means it’s important to be a lifelong learner. We make products better to help people. To do so, we must continually improve ourselves. Today I’m sharing my Interaction Design Foundation review and reflecting on one year of professional membership. As a... Continue
Hi there! I’m Jamie Umak, a professional User Experience Designer located in Frederick, Maryland, USA. Thanks for reading my blog. Contact me if you would like to get in touch or work together.