Product Design Blog

Ideas for making products and services usable for everyone.

Posts categorized as “User Experience”

Maximize the Customer’s User Experience with Live Chat

by JAMIE UMAK October 22, 2018

In this blog, I’ll examine a few quick ways you can enhance your customer’s experience using live chat and use the information as one tool to improve your overall user experience while enhancing the customer journey. We’ve all experienced contacting customer service at one time... Continue

Interaction Design Foundation Review – Become a Better Designer Today

by JAMIE UMAK July 12, 2018

Being a UX designer means it’s important to be a lifelong learner. We make products better to help people. To do so, we must continually improve ourselves. Today I’m sharing my Interaction Design Foundation review and reflecting on one year of professional membership. As a... Continue

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About

Hi there! I’m Jamie Umak, a professional User Experience Designer located in Frederick, Maryland, USA. Thanks for reading my blog. Contact me if you would like to get in touch or work together.